Refund policy

Returns and exchanges

If something is not right, you may request an exchange or return within 7 days of delivery.

Condition

Items must be unused, unworn and in their original condition, with tags and packaging intact. Leather that has been worn, marked or exposed to damp cannot be accepted as a return.

How to start a return

Contact us through the Contact page with your order number and a short note on the issue. We will confirm the return address and arrange collection or ask you to send the item back.

Refunds

Once a returned item is received and inspected we will confirm the outcome. Because orders are paid by Cash on Delivery, approved refunds are issued by bank transfer to an account in the name of the person who placed the order.

Faulty or incorrect items

If an item arrives faulty, damaged, or is not what you ordered, tell us within 48 hours of delivery. We will replace it or refund it in full, including delivery.

What we cannot accept

Items that have been used, worn, altered or damaged after delivery, and items sent back without contacting us first.