Do you offer Cash on Delivery?
Yes. Cash on Delivery is currently our payment method across Pakistan. Our courier will contact you before delivery to confirm your address and a suitable time, and you pay in cash at the doorstep.
Where do you deliver?
Nationwide across Pakistan. We do not ship outside Pakistan at present.
How long does delivery take?
Standard delivery is 3 to 5 business days across Pakistan. Delivery is Rs 250, and free on orders over Rs 5,000.
How do I choose my size?
Our Size Guide lists the sizes we stock for jackets, belts and footwear, and explains how to take each measurement. Bags and wallets are not sized; where dimensions matter, they are given on the product page. If you fall between sizes, message us before ordering and we will advise.
Can I exchange an item?
Yes. See our Return and refund policy, linked in the footer, for the current conditions and timeframe.
How should I care for leather?
Keep it away from direct heat and prolonged damp. Wipe with a dry or barely damp cloth, never a household cleaner, and condition once or twice a year with a neutral leather cream. Store bags loosely stuffed so they hold their shape. Our Leather Care page has the full guidance.
How do I contact customer service?
Use the form on our Contact page and we will come back to you.